For group classes, payment can be made at the end of the class by check, made payable to JTA CPR, and given to your instructor for the total due. Alternately, you can come back to this site and pay by credit card
or be invoiced by our office.
Cancellations/rescheduling: Must be made 48 hours in advance or our course minimum stated above will apply.
Confirming number of group participants, no-show allowance and subsequent billing: 24-48 hours before the training date, our office will call to confirm the number of participants due to attend. We then base our staffing needs and equipment for your training on this figure. At the class, we allow a 20% "no show" attrition (2 for every 10) of your confirmation count. If beyond that, we will bill at 80% of your confirmed head count you gave us allowing 20% no show. We must also maintain our minimum class billing stated above if attendance drops less than our minimum. Prior JTA office management authorization is needed for this policy to be waived.
Attire: It's fine for participants to wear comfortable clothes, and no note taking is necessary unless they want to.
Parking: Please leave any special parking information, gate codes, etc. in the Client notes to office field above.
Class online text book links (included in your course fees):
English CPR, AED, First Aid for Children
Español: RCP, DEA, Primeros Auxilios para Niños:
Español: RCP, DEA, Primeros Auxilios para Adultos:
English CPR, AED, First Aid for Adults.
Certifications: You will receive your certification cards right at the end of the class or in Red Cross trainings within 48 hours of class end.
Replacement of certification cards: If your training issued Red Cross certificates (Childcare, Medical Provider, and Lifeguard Courses), Red Cross issues free replacements. Follow these steps:
- Visit www.redcross.org/getcertificate
- You will need to supply your First Name, Last Name, Postal Code (where class was held) and Last Date of Class.
- Click Submit and you will be directed to your digital certificate.
- From here you can print, download and share as needed.
Replacement of JTA certification cards (rainbow colored cards) is free of charge within the 2 year course validity, giving the same expiration date.